Privacy Policy

Welcome to THAILIO, a social networking platform owned and operated by THAILIO LLC, a Wyoming limited liability company (“THAILIO,” “Company,” “we,” “our,” or “us“).

THAILIO is designed to help people connect, communicate, create, discover, and share content with individuals, communities, creators, businesses, and organizations around the world. As part of providing these Services, we collect and process certain information about you. We recognize that privacy is fundamental to building trust, and we are committed to handling your personal information responsibly, transparently, and in accordance with applicable laws.

This Privacy Policy explains how we collect, use, process, store, share, disclose, transfer, retain, and protect your personal information when you access or use our mobile application, website, APIs, software, messaging services, features, communications, and any related services (collectively, the “Platform” or “Services“).

It also explains:

what information we collect;

why we collect it;

how we use it;

when we disclose it;

the choices available to you;

your privacy rights under applicable law; and

how you may contact us regarding privacy-related matters.

Please read this Privacy Policy carefully before using the Platform.

By creating an account, accessing, downloading, installing, browsing, or otherwise using THAILIO, you acknowledge that you have read, understood, and agree to the collection, use, disclosure, and processing of your information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, you must discontinue use of the Platform immediately.

1. Scope of this Privacy Policy

This Privacy Policy applies to personal information collected through or in connection with:

the THAILIO mobile application;

the THAILIO website;

web-based applications;

APIs and developer services;

customer support interactions;

account registration;

verification processes;

messaging services;

advertising features;

creator tools;

business accounts;

analytics tools;

surveys;

promotional campaigns;

contests;

events;

newsletters;

emails;

push notifications;

SMS communications;

security monitoring;

fraud prevention systems; and

any other products or services that reference this Privacy Policy.

This Privacy Policy applies regardless of whether you access the Platform through:

mobile devices;

tablets;

desktop computers;

laptops;

smart televisions;

wearable devices; or

other internet-connected devices.

This Privacy Policy does not apply to:

third-party websites linked through our Platform;

third-party applications;

external advertisers;

payment providers;

social media platforms not operated by THAILIO;

employment-related information;

independent contractors;

business agreements that contain separate privacy provisions.

Third-party services maintain independent privacy practices. We encourage you to review the privacy policies of every third-party service you access.

2. Who We Are

THAILIO is a social networking platform that enables users to:

create profiles;

publish content;

upload photographs;

share videos;

communicate with other users;

send messages;

discover communities;

follow creators;

participate in discussions;

interact with businesses;

build audiences;

discover new interests;

engage with digital content.

For purposes of applicable privacy legislation, THAILIO LLC, a Wyoming limited liability company, generally acts as the controller or business responsible for determining the purposes and means of processing personal information collected through the Platform.

3. Definitions

For purposes of this Privacy Policy:

“Account” means your registered THAILIO account.

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an identifiable individual, directly or indirectly.

“Sensitive Personal Information” means categories of personal information that receive enhanced legal protection under applicable law.

“Processing” means any operation performed on personal information, including collection, recording, organization, storage, use, analysis, transmission, disclosure, deletion, or destruction.

“User Content” means all photographs, videos, messages, comments, stories, short-form video clips, profile information, captions, audio recordings, live streams, and other content uploaded or shared by users.

“Device” means any computer, smartphone, tablet, wearable device, television, or internet-connected hardware used to access the Platform.

4. Categories of Information We Collect

The information we collect depends upon how you interact with THAILIO, the features you use, your privacy settings, applicable law, and the permissions you grant through your device.

We may collect information directly from you, automatically from your devices, from third parties, and through technologies used to operate the Platform.

5. Information You Provide Directly

When you create or use a THAILIO account, you may voluntarily provide personal information including, but not limited to:

Account Registration Information

full legal name;

username;

display name;

email address;

password;

telephone number;

date of birth;

age verification information;

gender (where optional);

pronouns (where supported);

language preferences;

country or region;

city;

profile photograph;

cover image;

biography;

website links;

profile descriptions.

Identity Verification Information

Where necessary for security, legal compliance, fraud prevention, or account recovery, THAILIO may request information including:

government-issued identification;

driver’s license;

passport;

state identification card;

selfie verification;

facial verification data;

business registration information;

tax-related documentation where applicable;

proof of ownership documents.

Identity verification data is collected only where reasonably necessary and subject to applicable law.

Communications With THAILIO

If you communicate with us, we may collect:

customer support requests;

complaint submissions;

emails;

chat communications;

survey responses;

feedback;

feature requests;

bug reports;

correspondence;

legal requests;

appeals relating to moderation decisions.

Payment Information

Where paid features become available, we or our authorized payment providers may collect information relating to:

billing name;

billing address;

payment method;

payment verification status;

subscription details;

invoices;

purchase history;

transaction identifiers.

THAILIO generally does not store complete payment card numbers where payments are processed through certified third-party payment processors.

Promotional Information

If you participate in promotions, giveaways, contests, surveys, or events, we may collect:

contact information;

eligibility information;

prize fulfillment information;

survey responses;

participation history.

6. User Content

We collect information that you voluntarily create, upload, transmit, publish, or otherwise make available through the Platform.

This may include:

photographs;

profile pictures;

videos;

short-form video clips;

stories;

live broadcasts;

comments;

captions;

hashtags;

emojis;

direct messages;

group messages;

audio recordings;

voice messages;

reactions;

saved content;

drafts;

profile information;

business information;

links;

polls;

event information.

Your content may also include metadata associated with uploaded files.

Metadata

Metadata may include:

upload date;

file size;

device information;

camera settings;

image resolution;

timestamps;

geographic information where enabled;

software version;

editing history;

content identifiers.

Metadata helps us operate, organize, secure, and improve the Platform.

7. Contacts You Choose to Share

If you grant permission, THAILIO may access your device contacts to help you:

locate existing friends;

invite contacts;

discover people you may know;

improve friend recommendations.

Information may include:

names;

phone numbers;

email addresses;

contact labels.

You represent that you have appropriate authority to share contact information contained on your device.

You may revoke contact permissions at any time through your device settings.

8. Information Collected Automatically

Whenever you access or use THAILIO, we automatically collect certain information regarding your interaction with the Platform.

This information helps us:

operate the Services;

detect fraud;

improve security;

personalize experiences;

troubleshoot technical problems;

understand user behavior;

develop new features.

Automatically collected information may include:

IP address;

browser type;

browser version;

operating system;

device identifiers;

advertising identifiers;

mobile carrier;

language settings;

time zone;

referring URLs;

application version;

session identifiers;

log files;

timestamps;

authentication records;

crash reports;

diagnostics;

error logs;

network information;

battery level;

signal strength;

available storage;

memory usage;

processor type.

9. Device Information

Depending on your device and permissions, THAILIO may collect:

device manufacturer;

device model;

operating system version;

hardware identifiers;

application identifiers;

push notification tokens;

SIM information where permitted;

device language;

accessibility settings;

screen resolution;

installed application version;

security settings;

regional preferences.

Device information helps us optimize performance across different hardware and software environments.

10. Usage Information

We collect detailed information regarding how you interact with the Platform.

This may include:

logout history;

session duration;

searches performed;

profiles viewed;

content viewed;

videos watched;

advertisements viewed;

advertisements clicked;

stories viewed;

short-form video clips viewed;

accounts followed;

accounts unfollowed;

likes;

reactions;

comments;

shares;

bookmarks;

downloads where permitted;

purchases;

reporting activity;

moderation appeals;

privacy setting changes;

notification preferences;

interactions with customer support;

engagement with Platform features.

This information enables us to personalize recommendations, improve search functionality, detect suspicious activity, measure engagement, and enhance the overall user experience.

11. Location Information

Subject to your device settings, permissions, applicable law, and the features you choose to use, THAILIO may collect and process location-related information.

Location information may include:

precise GPS location;

approximate location derived from your IP address;

Wi-Fi access point information;

Bluetooth beacon information;

cellular network information;

device location settings;

time zone information;

regional preferences;

country or state information.

We may use location information to:

personalize your experience;

recommend local content, creators, businesses, or events;

improve search results;

display geographically relevant content;

enhance account security;

detect suspicious login activity;

prevent fraud;

comply with legal obligations;

improve advertising relevance where permitted by law;

provide location-based Platform features.

You may disable location permissions through your device settings. However, certain location-dependent features may not function properly.

12. Camera, Microphone, and Media Permissions

Depending on how you use THAILIO, you may choose to grant permission for the Platform to access certain features of your device.

Camera Access

If you grant camera permission, THAILIO may access your camera to allow you to:

capture profile photographs;

create posts;

upload stories;

record short-form video clips;

participate in live broadcasts;

scan QR codes;

verify your identity where applicable.

We do not access your camera when you have not granted permission, except as permitted by your device’s operating system and applicable law.

Microphone Access

If you grant microphone permission, we may access your microphone to enable:

video recording;

voice messages;

live streaming;

audio recording;

voice-based Platform features;

creator tools.

Photo Library and Storage Access

With your permission, THAILIO may access your photo library, gallery, or storage to allow you to:

upload photographs;

upload videos;

update profile pictures;

create stories;

create short-form video clips;

attach media to messages;

save content locally where supported.

You may revoke these permissions through your device settings at any time.

13. Cookies and Similar Technologies

THAILIO uses cookies and similar technologies to operate, secure, personalize, and improve the Platform.

These technologies may include:

HTTP cookies;

session cookies;

persistent cookies;

local storage;

browser storage;

software development kits (SDKs);

pixels;

web beacons;

device identifiers;

advertising identifiers;

server logs;

similar tracking technologies.

Cookies may be placed by THAILIO or by authorized third-party providers acting on our behalf.

Essential Cookies

Essential cookies are necessary for the operation of the Platform.

They help us:

authenticate users;

maintain login sessions;

remember security settings;

prevent fraud;

provide account functionality;

balance server traffic;

maintain Platform stability.

Without these cookies, certain Services may not function properly.

Functional Cookies

Functional cookies help us remember your preferences, including:

language settings;

accessibility settings;

display preferences;

regional preferences;

notification settings.

Performance and Analytics Cookies

Performance technologies help us understand how users interact with the Platform.

They may collect information regarding:

page visits;

navigation paths;

feature usage;

engagement metrics;

crashes;

loading speeds;

technical errors;

performance bottlenecks.

Advertising Technologies

Where permitted by applicable law, THAILIO and authorized partners may use advertising technologies to:

display relevant advertisements;

measure advertising performance;

limit repetitive advertisements;

improve marketing campaigns;

understand advertising effectiveness;

measure conversions.

Depending on your jurisdiction, you may have the ability to control certain advertising preferences.

14. Information We Receive from Third Parties

We may receive information about you from third parties, including:

Business Partners

Information may be received from:

marketing partners;

creator partners;

affiliate partners;

event partners;

promotional partners.

Social Media Integrations

If you choose to connect THAILIO with another platform, we may receive information made available by that service, subject to your permissions.

Depending on the integration, this information may include:

your name;

profile picture;

email address;

account identifier;

friends or contacts, where authorized.

Authentication Providers

If you sign in using third-party authentication services, we may receive information necessary to authenticate your identity.

Payment Providers

Where paid features are offered, payment providers may share:

payment confirmation;

subscription status;

billing verification;

fraud prevention information;

transaction identifiers.

THAILIO generally does not receive complete payment card numbers from payment processors.

Security and Fraud Prevention Providers

We may receive information from trusted security providers relating to:

suspicious activity;

fraudulent transactions;

compromised credentials;

device reputation;

bot detection;

abuse prevention.

Publicly Available Sources

We may obtain information from publicly available sources where permitted by applicable law for purposes such as:

fraud prevention;

identity verification;

security investigations;

business verification.

15. Information We Infer

In addition to information you provide directly, THAILIO may infer information based on your interactions with the Platform.

Examples include:

content preferences;

language preferences;

interests;

engagement patterns;

communication preferences;

approximate demographic information;

likely device usage patterns;

preferred creators;

preferred topics;

activity trends.

These inferences help us personalize your experience and improve Platform functionality.

16. Sensitive Personal Information

Certain categories of information may receive enhanced legal protection under applicable law.

Where applicable, sensitive personal information may include:

government identification information;

precise geolocation;

biometric verification information;

identity verification data;

payment verification information;

account security information.

THAILIO processes sensitive personal information only where reasonably necessary, authorized by you, or otherwise permitted by applicable law.

We do not process sensitive personal information for purposes prohibited by applicable law.

17. How We Use Your Information

THAILIO processes personal information for a variety of legitimate business, contractual, operational, legal, and security purposes.

Depending upon your use of the Platform, we may use your information to:

Provide the Services

Including to:

create accounts;

authenticate users;

maintain profiles;

enable messaging;

publish content;

display feeds;

support creator tools;

facilitate user interactions.

Personalize Your Experience

We may personalize:

recommended content;

suggested users;

advertisements where permitted;

search results;

notifications;

language preferences;

accessibility settings;

trending topics;

suggested communities.

Improve the Platform

We continually analyze information to:

improve reliability;

develop new features;

enhance security;

improve accessibility;

optimize performance;

identify bugs;

understand user behavior;

improve recommendation systems.

Protect Users

Information may be processed to:

prevent fraud;

detect spam;

detect fake accounts;

investigate abuse;

combat harassment;

identify suspicious activity;

detect malware;

enforce our Terms of Service;

maintain Platform integrity.

Customer Support

We process information to:

respond to inquiries;

investigate complaints;

resolve disputes;

process appeals;

troubleshoot technical issues;

improve customer support quality.

Communications

We may communicate with you regarding:

account activity;

security alerts;

password resets;

Platform updates;

legal notices;

customer support;

surveys;

promotional communications where permitted by law.

Research and Innovation

We may process information to:

improve artificial intelligence systems;

enhance recommendation algorithms;

improve moderation tools;

conduct internal research;

develop future Platform features;

improve accessibility.

Where appropriate, information used for research may be aggregated, anonymized, or de-identified.

Legal Compliance

We process personal information where reasonably necessary to:

comply with applicable laws;

respond to legal requests;

cooperate with regulatory authorities;

protect legal rights;

resolve disputes;

enforce agreements.

18. Artificial Intelligence and Automated Decision-Making

THAILIO may use artificial intelligence, machine learning, and automated systems to support the operation of the Platform.

These systems may assist with:

personalized content recommendations;

spam detection;

fraud prevention;

harmful content detection;

moderation assistance;

search improvements;

language translation;

accessibility tools;

abuse detection;

cybersecurity monitoring.

Automated systems may assist human reviewers but do not necessarily make final enforcement decisions.

Where required by applicable law, users may have the right to request human review of certain automated decisions.

19. Personalized Recommendations

THAILIO uses various signals to personalize the content displayed to users.

These signals may include:

accounts followed;

engagement history;

viewed content;

search history;

interactions;

device settings;

language preferences;

approximate location;

trending topics;

user interests inferred from Platform activity.

Personalization helps users discover content that is likely to be relevant based on their interactions with the Platform.

20. How We Share Your Information

THAILIO understands the importance of protecting your personal information. We do not sell your personal information for monetary compensation. However, in order to operate the Platform, provide our Services, comply with legal obligations, protect our users, and support legitimate business operations, we may disclose or share your information under the circumstances described in this Privacy Policy.

Any disclosure of personal information is made only where we determine it is reasonably necessary, contractually required, legally permitted, or legally required.

A. Information Shared with Other Users

The purpose of THAILIO is to allow users to connect and communicate with others. Accordingly, certain information becomes visible to other users depending on your privacy settings and how you use the Platform.

Information that may be visible includes:

your username;

display name;

profile photo;

biography;

profile links;

public posts;

captions;

comments;

reactions;

likes;

follower and following lists;

publicly shared stories;

publicly shared short-form video clips;

publicly shared videos;

publicly shared photographs;

profile badges;

account verification status where applicable;

communities you voluntarily join;

content engagement statistics where displayed.

Your privacy settings determine whether certain content is visible publicly, only to approved followers, or to selected users.

Please remember that any information you choose to make public may be copied, downloaded, captured by screenshots, archived, indexed by search engines, or redistributed by others beyond THAILIO’s control.

B. Information Shared Through Messaging

When you communicate with another user through direct messages, group chats, voice communications, video communications, or similar messaging features, the information you send is shared with the intended recipient(s).

Messaging participants may:

save messages;

capture screenshots;

forward communications;

retain information outside of THAILIO.

Although THAILIO employs reasonable security measures, we cannot control how recipients use information voluntarily shared with them.

C. Information Shared with Service Providers

THAILIO works with carefully selected third-party service providers who perform functions necessary to operate and improve the Platform.

Depending on the services provided, these providers may receive limited access to personal information.

Examples include:

cloud hosting providers;

data storage providers;

content delivery networks (CDNs);

customer support platforms;

analytics providers;

fraud prevention vendors;

cybersecurity providers;

identity verification providers;

authentication providers;

email delivery services;

SMS service providers;

push notification providers;

software development vendors;

infrastructure providers;

backup and disaster recovery providers;

customer relationship management (CRM) systems.

These providers are contractually required to:

maintain confidentiality;

implement appropriate security safeguards;

process information only on our instructions;

use information solely for authorized purposes;

comply with applicable privacy laws.

D. Advertising and Marketing Partners

Where permitted by applicable law, THAILIO may work with advertising and marketing partners to help us:

measure advertising performance;

deliver relevant advertisements;

understand campaign effectiveness;

measure conversions;

improve marketing strategies;

reduce repetitive advertising;

analyze audience engagement.

Information shared may include:

advertising identifiers;

device identifiers;

approximate location;

browser information;

engagement metrics;

cookie identifiers;

SDK identifiers;

campaign performance information.

Where legally required, we will obtain your consent before processing information for personalized advertising.

E. Analytics Providers

We may share limited information with analytics providers that help us understand:

user engagement;

Platform performance;

feature adoption;

traffic patterns;

application stability;

technical issues;

performance improvements.

Analytics information is generally aggregated or pseudonymized whenever reasonably practicable.

F. Business Partners

We may disclose limited information to trusted business partners where reasonably necessary to:

provide integrated services;

facilitate creator programs;

administer promotions;

support business tools;

improve Platform functionality;

provide customer support.

Business partners may only use information in accordance with contractual obligations and applicable law.

G. Corporate Transactions

If THAILIO undergoes or participates in:

a merger;

acquisition;

financing;

investment transaction;

asset sale;

corporate restructuring;

reorganization;

bankruptcy;

receivership;

dissolution; or

other similar transaction,

personal information may be transferred as part of that transaction, subject to applicable legal requirements.

Any successor entity receiving personal information will remain subject to obligations consistent with this Privacy Policy unless otherwise disclosed.

H. Legal Requirements

We may disclose information whenever we reasonably believe disclosure is necessary to:

comply with applicable law;

respond to subpoenas;

comply with court orders;

cooperate with law enforcement agencies;

respond to regulatory investigations;

satisfy governmental requests;

protect public safety;

investigate fraud;

prevent illegal activity;

enforce our Terms of Service;

defend legal claims;

establish legal rights;

protect the rights, property, or safety of THAILIO, our users, employees, contractors, or the public.

I. Protection of Rights

We may disclose personal information where reasonably necessary to:

investigate security incidents;

prevent unauthorized access;

detect abuse;

enforce intellectual property rights;

prevent identity theft;

investigate policy violations;

respond to emergencies;

protect Platform integrity.

J. With Your Consent

In circumstances not otherwise described in this Privacy Policy, we may share your personal information when you have expressly authorized or directed us to do so.

21. Public Information

Certain information shared through THAILIO is intended to be publicly available.

Public information may include:

usernames;

public profile information;

profile photographs;

public posts;

stories designated as public;

public short-form video clips;

comments;

hashtags;

engagement metrics;

publicly shared business information.

Public information may be:

indexed by search engines;

accessed through public APIs where available;

copied or redistributed by third parties;

archived by search engines or internet archives.

Once information becomes public, THAILIO may have limited ability to prevent others from copying or redistributing it.

22. International Data Transfers

THAILIO operates internationally.

Your personal information may be transferred to, processed in, or stored within the United States or other countries where THAILIO, its affiliates, infrastructure providers, cloud service providers, contractors, or business partners maintain operations.

The privacy laws of those jurisdictions may differ from those of your country of residence.

Where required by applicable law, THAILIO will implement appropriate safeguards, which may include:

Standard Contractual Clauses (SCCs);

contractual data protection provisions;

technical safeguards;

organizational safeguards;

legally recognized transfer mechanisms;

supplementary security measures where appropriate.

23. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods depend upon factors including:

the nature of the information;

legal obligations;

regulatory requirements;

fraud prevention needs;

security requirements;

contractual obligations;

dispute resolution;

legitimate business interests;

technical limitations.

Examples include:

Account Information

Retained while your account remains active and for a reasonable period thereafter where necessary.

Communications

Customer support communications may be retained to improve support quality, resolve disputes, and comply with legal obligations.

Security Logs

Security logs may be retained for fraud prevention, cybersecurity investigations, and incident response.

Legal Records

Certain information may be retained longer where required by law or necessary for legal proceedings.

When information is no longer required, it will be securely deleted, anonymized, aggregated, or otherwise disposed of in accordance with applicable law.

24. How We Protect Your Information

THAILIO maintains administrative, technical, physical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

Our security measures may include:

encryption during transmission;

encryption of sensitive information where appropriate;

secure authentication procedures;

multi-factor authentication support;

role-based access controls;

least-privilege access principles;

intrusion detection systems;

vulnerability scanning;

penetration testing;

security monitoring;

audit logging;

employee confidentiality obligations;

incident response procedures;

disaster recovery planning;

regular software updates.

Despite these safeguards, no security system is completely secure.

Accordingly, THAILIO cannot guarantee that unauthorized access, cyberattacks, or security incidents will never occur.

Users are responsible for maintaining the confidentiality of their account credentials and for promptly notifying THAILIO of any suspected unauthorized access.

25. Your Privacy Rights

Depending upon your jurisdiction, applicable law, and the nature of your relationship with THAILIO, you may have certain rights regarding your personal information.

These rights may include:

the right to know what information we collect;

the right to access your personal information;

the right to obtain a copy of your personal information;

the right to request correction of inaccurate information;

the right to request deletion of personal information;

the right to request restriction of certain processing;

the right to object to certain processing activities;

the right to withdraw consent where processing relies upon consent;

the right to request data portability;

the right to appeal certain privacy-related decisions where required by law;

the right to opt out of certain targeted advertising or profiling activities where applicable.

To protect user privacy and security, THAILIO may require identity verification before processing requests.

Certain requests may be denied where permitted or required by applicable law, including where fulfilling the request would:

violate the rights of others;

interfere with legal obligations;

compromise security;

prevent fraud detection;

conflict with ongoing investigations;

otherwise be exempt under applicable law.

26. U.S. State Privacy Rights

Depending on your state of residence and applicable law, you may be entitled to additional privacy rights under various U.S. state privacy laws, including, where applicable, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Utah Consumer Privacy Act (UCPA), and other applicable state privacy laws that may become effective from time to time.

Subject to applicable law, eligible individuals may have the right to:

know the categories of personal information we collect;

know the categories of sources from which personal information is collected;

know the business or commercial purposes for collecting, using, or disclosing personal information;

know the categories of third parties with whom personal information is shared;

request access to specific pieces of personal information;

request correction of inaccurate personal information;

request deletion of personal information, subject to applicable exceptions;

obtain a portable copy of certain personal information;

limit the use or disclosure of sensitive personal information where required by law;

opt out of certain targeted advertising activities;

opt out of certain profiling activities where required by law;

appeal the denial of certain privacy requests where applicable.

THAILIO will not unlawfully discriminate against users for exercising any privacy rights provided under applicable law.

27. Privacy Rights Under Applicable International Laws

Where applicable privacy laws grant additional rights, THAILIO will honor those rights to the extent required by law.

Depending on your jurisdiction, these rights may include:

requesting confirmation that we process your personal information;

obtaining access to your personal information;

requesting correction of inaccurate or incomplete information;

requesting deletion of your personal information;

requesting restriction of processing;

objecting to certain categories of processing;

requesting transfer of your personal information to another service provider where technically feasible;

withdrawing consent where processing is based upon consent;

requesting review of certain automated decisions where required by law;

lodging complaints with a competent supervisory authority.

These rights may be subject to legal limitations, verification procedures, exemptions, and exceptions provided under applicable law.

28. Exercising Your Privacy Rights

You may submit privacy requests by using the tools made available within the Platform or by contacting THAILIO through the contact information provided in this Privacy Policy.

To protect user privacy and prevent unauthorized disclosure, we may require you to verify your identity before processing certain requests.

Verification methods may include:

confirming your registered email address;

confirming your telephone number;

confirming account ownership;

providing additional verification information where reasonably necessary.

If an authorized agent submits a request on your behalf, we may require proof of the agent’s authority and verification of your identity, to the extent permitted by applicable law.

29. Marketing Communications

Where permitted by law, THAILIO may send you information regarding:

new Platform features;

product announcements;

promotional campaigns;

creator opportunities;

surveys;

newsletters;

contests;

educational materials;

marketing communications.

You may opt out of receiving promotional communications at any time by:

using the unsubscribe link included in applicable communications;

adjusting your account settings;

contacting THAILIO.

Even if you opt out of promotional communications, we may continue to send communications relating to:

account security;

password changes;

legal notices;

policy updates;

customer support;

service announcements.

30. Do Not Track Signals

Some internet browsers transmit “Do Not Track” (“DNT”) signals.

Because there is currently no universally accepted standard governing DNT responses, THAILIO does not currently respond differently to DNT signals unless required by applicable law.

If industry standards or legal requirements change, THAILIO may update its practices accordingly.

31. Account Deletion

You may request deletion of your THAILIO account at any time through the Platform settings or by contacting customer support.

Following a verified deletion request, we will take reasonable steps to delete or anonymize your personal information, subject to:

applicable legal obligations;

regulatory requirements;

fraud prevention;

security investigations;

dispute resolution;

enforcement of our agreements;

tax obligations;

accounting requirements;

backup retention;

legitimate business purposes.

Certain information may remain within backup systems for a limited period before permanent deletion.

Information previously shared publicly or with other users may remain visible where permitted by applicable law or where retained by other users.

32. Children’s Privacy

THAILIO is intended only for individuals who are at least thirteen (13) years of age, or any higher minimum age required under the laws of the user’s jurisdiction.

We do not knowingly collect personal information from children under the applicable minimum age.

If we become aware that:

an account belongs to a child below the minimum required age; or

personal information has been collected from such child without appropriate legal authorization,

we may:

suspend the account;

permanently delete the account;

delete associated personal information;

restrict future registration attempts;

take any additional action required by applicable law.

Parents or legal guardians who believe a child has provided personal information may contact THAILIO to request review, investigation, correction, or deletion of the applicable information.

33. Data Breach Response

THAILIO maintains procedures designed to detect, investigate, contain, and respond to suspected security incidents involving personal information.

Where required by applicable law, THAILIO may:

investigate suspected incidents;

notify affected users;

notify regulatory authorities;

cooperate with law enforcement;

implement remedial measures;

improve security safeguards;

document incident response activities.

The timing and content of any notification will be determined in accordance with applicable law and the circumstances of the incident.

34. Third-Party Links and External Services

The Platform may contain links to websites, applications, products, or services operated by third parties.

THAILIO does not own or control such third-party services and is not responsible for their:

privacy practices;

security measures;

content;

availability;

data processing activities.

Your interactions with third-party services are governed solely by the applicable privacy policies and terms of those third parties.

We encourage you to review the privacy practices of every third-party service you choose to access.

35. Changes to this Privacy Policy

THAILIO may revise or update this Privacy Policy from time to time to reflect changes in:

our Services;

business operations;

technology;

legal requirements;

regulatory guidance;

security practices;

industry standards.

When material changes are made, we may provide notice by:

posting the updated Privacy Policy on the Platform;

updating the “Last Updated” date;

displaying in-app notifications;

sending email notifications where appropriate; or

using other legally appropriate methods.

Unless otherwise required by law, the revised Privacy Policy becomes effective upon publication.

Your continued use of the Platform after the effective date constitutes acceptance of the updated Privacy Policy.

36. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us using the appropriate channels provided below.

THAILIO LLC
Wyoming, United States

Privacy Email: ThailioLLC@gmail.com

Legal Email: ThailioLLC@gmail.com

Website: https://thailio.com

If THAILIO designates a Data Protection Officer (“DPO”) or privacy representative in the future, updated contact information will be made available through the Platform where required by applicable law.

37. Severability

If any provision of this Privacy Policy is determined by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect.

38. No Waiver

The failure of THAILIO to enforce any provision of this Privacy Policy shall not constitute a waiver of that provision or of any other provision.

Any waiver shall be effective only if made expressly in writing by an authorized representative of THAILIO.

39. Entire Privacy Policy

This Privacy Policy, together with the THAILIO Terms of Service and any additional policies expressly incorporated by reference, constitutes the complete understanding regarding the collection, processing, use, disclosure, retention, and protection of personal information through the Platform.

To the extent of any conflict between this Privacy Policy and another THAILIO privacy notice that expressly applies to a specific feature or service, the more specific notice will control with respect to that feature or service.

40. Acknowledgement

BY CREATING A THAILIO ACCOUNT, ACCESSING THE PLATFORM, OR OTHERWISE USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THIS PRIVACY POLICY AND THE COLLECTION, USE, DISCLOSURE, STORAGE, TRANSFER, AND PROCESSING OF YOUR INFORMATION AS DESCRIBED HEREIN.

If you do not agree with this Privacy Policy, you must discontinue use of the Platform immediately.